Return Policy

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At Battle Boy Surplus, your satisfaction is our top priority. If for some reason you are unsatisfied with your transaction, or if we've made a mistake please contact us immediately and we will work with you as best we can to resolve the issue. Should you have an issue you need to contact us within 3 days of receipt of your item. 

If for any reason other than our mistake, you would like to return your item, you may do so within 10 days of receipt.  Returns will be subject to a 10-50% restocking fee (depending on the item) and return postage is the responsibility of the buyer.  Shipping is non refundable.  If an item is authorized for return it must arrive within 10 days from receipt and in the same condition it was sent. Item(s) must be sent back with any/all accessories, parts, pieces or original packaging. Wholesale lots cannot be broken and must be returned as a lot. 
 
Refunds will be made as soon as the returned merchandise is received in the same complete condition it was shipped. The original shipping costs are non refundable. Refunds will be made in the following methods:

·Refund Check, Credit Card refund, or PayPal® refund

You can contact us with your questions or concerns. We will make every effort to respond to all customer service inquiries within 24-48 hours.  Your satisfaction is our goal.

Thank you we value your business and appreciate the opportunity to serve you.

BattleBoySurplus.com